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  • Introduction
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  • Overview
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  • Chapter 1: Barriers to Scale
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  • Chapter 2: Right people doing the right things right
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  • Chapter 3: Core Values
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  • Chapter 4: Customer and employee feedback
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  • Chapter 5: Brand Promise
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  • Chapter 6: One-page strategic plan
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  • Chapter 7: Organizational alignment and focus
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  • Chapter 8: Quarterly themes
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  • Chapter 9: Meeting rhythm
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  • Chapter 10: Cash flow
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© 2019-2023 Scaling Up, a Gazelles Company

Gazelles Inc. provides executive education, coaching, and technology services to help mid-market companies around the world build and execute a strategic plan. Founded in 1997, Gazelles, Inc., the parent company of Scaling Up, is run by CEO Verne Harnish who has advised thousands of companies on growth-related issues. Verne is also the author of Scaling Up: How a Few Companies Make It…and Why the Rest Don’t and Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Fast-Growth Firm. Harnish also founded Entrepreneur’s Organization (EO) with over 14,000 members worldwide and chaired the premier CEO program “Birthing of Giants” at MIT for over 15 years.

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