The Relationship Economy: Building Stronger Customer Connections in the\u00a0Digital Age<\/span><\/em><\/span><\/span><\/span><\/h5>\n[\/vc_column_text][tm_spacer size=”lg:20″][vc_column_text]International consultant and best-selling author of three Customer service books, his latest\u00a0book, The Customer Service Revolution <\/em>\u00a0(Greenleaf Books 2015), instantly hit #1 on\u00a0Amazon. John works with world class companies like The Ritz-Carlton, Lexus, Starbucks,\u00a0Nordstrom, Nestl\u00e9, Marriott Hotels, PwC, Cheesecake Factory, Progressive Insurance,Harley Davidson, Chick-fil-A, and many more.<\/p>\n
John isn\u2019t just talking about it, he lives it, as a very successful entrepreneur of two\u00a0businesses. John Robert\u2019s Spa, a chain of upscale Cleveland locations, has been repeatedly\u00a0named one of the top 20 salons in America; and The DiJulius Group, a consulting firm\u00a0focused on changing the world by creating a Customer service revolution. John will\u00a0demonstrate how we can make our Customer service our single biggest competitive\u00a0advantage and make price irrelevant!<\/p>\n
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[vc_row full_width=”stretch_row” background_color=”custom” separator_type=”big_triangle” separator_position=”top” custom_separator_color=”#1275bb” lg_spacing=”padding_top:180;padding_bottom:50″ sm_spacing=”padding_top:150;padding_right:0;padding_left:0″ custom_background_color=”#f7f7f7″ separator_height=”lg:500″ gutter=”lg:0″ xs_spacing=”padding_top:150″][vc_column][vc_row_inner layer_index=”1″][vc_column_inner width=”1\/2″][tm_image el_class=”keynote-banner” image=”6860″ rounded=”5″ box_shadow=”0 20px 40px rgba(0, 0, 0, 0.13)”][\/vc_column_inner][vc_column_inner width=”1\/2″ background_color=”custom” custom_background_color=”#ffffff” box_shadow=”0 20px 40px rgba(0, 0, 0, 0.13)” lg_spacing=”padding_top:20;padding_right:20;padding_bottom:40;padding_left:20″ xs_spacing=”padding_right:20;padding_left:20″ sm_spacing=”padding_right:20;padding_left:20″][tm_heading style=”above-thick-separator” custom_google_font=”” text=”John DiJulius” font_size=”sm:28;md:34;lg:40″][tm_spacer size=”lg:20″][vc_column_text] AUTHOR of\u00a0The Relationship Economy: Building Stronger Customer Connections in the\u00a0Digital Age [\/vc_column_text][tm_spacer size=”lg:20″][vc_column_text]International consultant and best-selling author of three Customer service books, his latest\u00a0book, The Customer Service Revolution \u00a0(Greenleaf Books 2015), instantly hit #1 on\u00a0Amazon. John works with world class companies like The Ritz-Carlton, Lexus, Starbucks,\u00a0Nordstrom, Nestl\u00e9, Marriott Hotels, PwC, Cheesecake Factory, Progressive Insurance,Harley Davidson, Chick-fil-A, and many more. John isn\u2019t just talking about it, he lives it, as a very successful entrepreneur of two\u00a0businesses. John Robert\u2019s Spa, a chain of upscale Cleveland locations, has been repeatedly\u00a0named one of the top 20 salons in America; and The DiJulius Group, a consulting firm\u00a0focused on changing the world by creating a Customer service revolution. John will\u00a0demonstrate how we can make our Customer service our single biggest competitive\u00a0advantage and make price irrelevant! 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