Cookie Policy

This Cookie Policy was last updated on September 3, 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://scalingup.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes. Because these cookies are marked as tracking cookies, we ask your permission to place these.

5.4 Embedded content from other websites

On our website we embed videos from YouTube and Vimeo. YouTube videos are embedded in privacy-enhanced mode, which means YouTube does not place cookies until you press play. When you play an embedded video, YouTube or Vimeo may place cookies and process certain information for their own purposes, including personalized advertising. Please read the privacy statements of these services (which can change regularly) to learn what they do with the (personal) data they process using these cookies. YouTube (Google) and Vimeo are located in the United States.

6. Placed cookies

The services below place, or can place, cookies on this website. Where consent is required, they are only loaded after you have given it via the cookie banner.

Webflow — Functional

Our website is built and hosted on Webflow. Webflow may set strictly necessary cookies that are required to serve the website securely. This data is not used to track you and is not shared with third parties for marketing purposes.

Consent management — Functional

We use a consent management tool to record and store your cookie preferences. It places functional cookies that remember which categories of cookies you have accepted or declined. These may be placed without consent.

Google Analytics — Statistics

We use Google Analytics (GA4) for website statistics. For more information, please read the Google Privacy Policy at https://policies.google.com/privacy.

• _ga — 2 years — stores and counts pageviews

• _ga_* — 1 year — stores and counts pageviews

HubSpot — Functional and Marketing

We use HubSpot for our forms, marketing automation and email marketing. For more information, please read the HubSpot Privacy Policy at https://legal.hubspot.com/privacy-policy.

• hubspotutk — 13 months — stores and tracks a visitor's identity (marketing)

• __hstc — 13 months — stores time of visit (marketing)

• __hssc — 30 minutes — stores anonymized statistics (functional)

• __hssrc — session — stores anonymized statistics (functional)

• __hs_cookie_cat_pref — 6 months — stores cookie consent preferences (functional)

• __hs_do_not_track — 6 months — stores "do not track" signals (functional)

YouTube — Marketing

We embed YouTube videos in privacy-enhanced mode (youtube-nocookie.com), which places no cookies until you play a video. When you do, YouTube may place the following cookies. For more information, please read the Google Privacy Policy at https://policies.google.com/privacy.

• VISITOR_INFO1_LIVE — 6 months — provides ad delivery or retargeting

• YSC — session — stores and tracks interaction

• PREF — 8 months — stores user preferences

Vimeo — Statistics

We embed Vimeo videos on some pages. For more information, please read the Vimeo Privacy Policy at https://vimeo.com/privacy.

• vuid — 2 years — stores the user's usage history

LiveAdmins — Functional

We use LiveAdmins to provide live chat on our website. The chat service places functional cookies and session identifiers that keep your chat conversation connected while you browse. Please refer to the LiveAdmins privacy statement on their website for more information.

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can change or withdraw your consent at any time via the "Preferences" button shown at the bottom of every page. You can also disable the use of cookies via your browser, but please note that our website may no longer work properly.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.

• Right of access: you have the right to access your personal data that is known to us.

• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.

• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.

• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.

• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us using the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Scaling Up

1660 NE Miami Gardens Dr, Ste 4, Miami, FL 33179, United States

Website: https://scalingup.com

Email: orders@scalingup.com

Cookie Policy

Last updated:  09/04/2026
Effective date:  2026-09-04

Introduction

This Cookie Policy explains how SCALING UP COACHES INC ("we", "us", or "our") uses cookies and similar tracking technologies on https://scalingup.com/. It covers what cookies are, why we use them, the legal basis for doing so, and your rights and choices.

This policy applies to all users of the Site globally. Users in the EU, EEA, UK, California, and certain other US states may have additional rights, which are described in the relevant sections below.

A full technical inventory of cookies and trackers detected on this site is maintained separately in our Cookie Declaration.

This policy should be read alongside our Privacy Policy.

What are cookies and similar technologies

Cookies are small text files placed on your device when you visit a website. They allow websites to recognised your device and remember information about your preferences or past actions. Similar technologies we may use include:

  • Web beacons — transparent image files used to track user behaviours
  • Pixels — code embedded in pages or emails to measure activity
  • Local storage / session storage — browser-based storage for session or preference data
  • Fingerprinting technologies — analysis of device or browser characteristics used to identify users across sessions
  • SDKs — software development kits used within applications for tracking purposes

For simplicity, all of these are referred to collectively as "cookies" throughout this policy.

Categories of cookies we use

We use four categories of cookies, as described below.

The full list of specific cookies within each category is available in our Cookie Declaration.

Necessary cookies

These cookies are strictly required for the website to operate. They support core functions including security, session management, load balancing, and storing your consent preferences. They cannot be disabled and do not require prior consent in most jurisdictions, as they are essential to the service you have requested.

Analytics cookies

These cookies help us understand how visitors interact with the site. They collect aggregated data such as pages visited, session duration, traffic sources, and device types. This information is used solely to improve site performance and usability.

Marketing cookies

These cookies track your browsing activity to build a profile and serve relevant advertising. They may be set by us or by third-party advertising partners. Disabling them will not stop advertising but ads shown will be less targeted.

Personalisation cookies

These cookies enable enhanced functionality and personalisation, such as remembering your language, region, or interface settings. Disabling them may affect your experience but will not prevent you from using the site.

Special Category Data

We do not intentionally collect special category data — such as information about health, biometric identifiers, racial or ethnic origin, religious beliefs, or sexual orientation. Please do not submit this type of information through our website or services.

Personal data processed through cookies

Depending on the technology used, cookies and similar technologies may process personal data including:

  • IP addresses and approximate geographic location derived from IP
  • Device identifiers and hardware characteristics
  • Browser type, version, and configuration
  • Browsing activity, interactions, and pages visited
  • Unique tracking identifiers assigned to your device or session

This data may be processed by us or by third-party service providers integrated into the site. The nature and extent of data processed depends on which cookie categories you consent to. Third-party providers process data in accordance with their own privacy policies, which are linked in our Cookie Declaration.

Legal basis for cookie use

Under the EU GDPR, UK GDPR, and the ePrivacy Directive, we must have a valid legal basis for placing cookies on your device. The legal bases we rely on are:

  • Legitimate interests (Article 6(1)(f)) — for necessary cookies that are strictly required for the operation and security of the website, and for certain analytics cookies where our interest in improving the service is proportionate and not overridden by your rights and freedoms. Where we rely on legitimate interests, we have conducted a Legitimate Interests Assessment (LIA). You may request a copy by contacting us at info@scalingup.com
  • Consent (Article 6(1)(a)) — for all non-essential cookies, including functional, analytics where not covered by legitimate interests, and all marketing cookies. Consent is obtained via our cookie consent banner before any non-essential cookies are placed on your device.

You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

How we obtain and manage consent

When you first visit our website, a cookie consent banner will be displayed. Non-essential cookies will not be activated until you provide consent. You may accept all, reject all, or customize your preferences by category. Pre-ticked boxes and implied consent are not used — your consent is always explicit and freely given.

You can update or withdraw your consent at any time via our cookie preference centre: Open Preferences Centre

Consent records — including what was consented to, when, the method used, and the policy version in effect — are logged and retained for 2 years to enable us to demonstrate compliance with our consent obligations.

Your consent preferences are stored for 12 months, after which you may be asked to renew them.

Global Privacy Control and Do Not Track

Do Not Track (DNT)

Some browsers transmit a Do Not Track signal. There is currently no universally accepted standard for responding to DNT signals. Our site does not respond to Do Not Track signals because there is currently no common industry or legal standard for those signals.

EU Representative

We have appointed an EU representative as required under Article 27 of the EU GDPR.

Name: Donna Whitwell

Email: info@scalingup.com

How to manage cookies via your browser

You can also manage cookies directly through your browser:

Restricting cookies may affect the functionality of this and other websites.

Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our data practices. The "Last updated" date will be revised accordingly. Where changes are material, we will notify you via a prominent notice on the site or through the consent banner.

Contact information

Company: SCALING UP COACHES INC

Privacy contact: info@scalingup.com

Email: info@scalingup.com

Address: 2295 S Hiawassee Rd, Orlando, FL, USA