Founder & Chief Revolution Officer, The DiJulius Group

Have you ever thought how some organizations become the brands customers can’t live without? Do you think it is possible to make price irrelevant? John will show you exactly how to do both.

As the authority on world-class customer and employee experience, He has worked withcompanies such as the The Ritz-Carlton, Lexus, Starbucks, Nordstrom, KeyBank, Nestle, Marriott Hotel, PwC, Progressive Insurance, Chick-fil-A,Celebrity Cruise lines, and many more, to help them continue to raise the bar and set the standard in service that consistently exceeds customer expectations.

John is not just telling others how to do it, he has built three successful businesses. In addition to The DiJulius Group, John is also the Founder of John Robert’s Spa Named one of the Top 20 Salons in America with multiple locations (and over 150 employees). His third business, Believe in Dreams, is a non profit that helps make dreams come true for deserving children.