Slide Complimentary 45-mins with Tuesday, Dec 8 | 12:30pm ET - 1:15pm ET We're sharing part of the Scaling Up Master Class with YPO! Ritz Carlton Co-founder, Horst Schulze Register for Master Class Dec 8-10 Register for Schulze Keynote

Horst Schulze, co-founder of Ritz Carlton, is “Zooming in” for our 2.5 day Scaling Up Master Class, and we wanted to share his presentation with all of you for no charge — register now to hear his powerful and insightful message around winning with excellence. 

Tuesday, Dec 8 | 12:30pm ET – 1:15pm ET

About Horst Schulze:

A legend and leader in the hotel world, Horst Schulze‘s teachings and vision have reshaped the concepts of service and hospitality across industries. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of The Ritz Carlton Hotel Company in 1983.

During his tenure at The Ritz Carlton, Mr. Schulze served as President and COO responsible for the $2 billion operations worldwide. Under his leadership, The Ritz Carlton Hotel Company was awarded the prestigious Malcolm Baldrige National Quality Award- twice- making it the first and only hotel company to ever win and was continuously voted “best hotel company in the world” by meeting and other trade publications. He held customer service to the highest regard, creating the legendary Ritz motto “We are ladies and gentleman, serving ladies and gentleman“ that lives on today. Horst was also recognized as “corporate hotelier of the world“ by HOTELS magazine. Horst is the author of Excellence Wins, a book Verne named one of the best 5 business books of 2019. 

Scaling Up Virtual Master Class Workshop Overview

PEOPLE: Recruitment, on boarding, coaching & culture: Designing the employee journey.
STRATEGY: Purpose, core customer, brand promise & identifying the company culture.
EXECUTION: Systems, processes & accountability through current technologies.
CASH: Cash flow, margins, key performance indicators & efficiencies.
PLUS: Each team of 3 or more that signs up for the Master Class will receive a complimentary Scaling Up 4 Decisions Assessment and Cash Flow Story assessment.